PetSupplies.com Reviews

Petsupplies.com is known for its comprehensive selection of pet supplies and accessories. Among the popular products are cozy beds for dogs and cats, ensuring comfort for pets during rest. The site also offers a variety of collars, leashes, and harnesses to keep pets secure and stylish. For pet safety and housing, crates are available for both dogs and cats. To keep pets entertained, the store provides a range of toys, including rope toys, KONG toys, and chew toys. These products are designed to cater to the needs of pets and are part of the company's commitment to expanding their product line with the latest items for pet care.

Petsupplies.com offers a convenient Auto Ship Program where customers can enjoy automatic deliveries and an additional discount off everyday low prices. Customers have the flexibility to change the Auto Ship frequency, item quantity, and payment method at any time online. This can be managed in the My Account section of the site. There are no commitments or fees, and auto shipments can be canceled at any time. The payment method for orders can be updated or changed as needed, providing customers with control over their purchasing options.

For returns at Petsupplies.com, customers have a 30-Day Return Policy to return items that are not completely satisfactory. Items must be new, unused, in original condition and box, including all parts, accessories, and packaging. A Return Authorization Number (RA#) is required, which can be obtained by contacting customer service. The RA# must be visible on the outside of the shipping package and on the packing slip. Returns without an RA# may face processing delays and a 10% processing fee. Items returned dirty, with animal hair, missing parts, or packaging, or deemed unsellable will incur a 20% restock fee. Return shipping costs are non-refundable unless the item is returned due to an error by Petsupplies.com, such as damaged, defective, or wrong items sent. For protection, it is recommended to send returns prepaid via carriers like UPS or FedEx. Petsupplies.com is not responsible for lost or damaged return shipments. Refunds are processed to the original payment method once the return is received and inspected. If an item is missing, damaged, defective, or incorrect, contact customer service within 10 days of receipt. After 10 days, defective or damaged merchandise issues should be directed to the manufacturer. Prescription medications and vaccines are not returnable, except in case of a manufacturer recall. For shipping, Petsupplies.com offers $1.99 Flat Shipping on orders over $39 up to 30 lbs, valid on Economy Shipping in the 48 contiguous states. Orders over 30 pounds have an additional charge of $.30/lb for Economy shipping. Some products may require Ground Shipping due to carrier restrictions and are not available for Economy Shipping. Oversized products requiring Motor Freight delivery are excluded from the reduced shipping offer. Promotional discounts are reflected at checkout and some products may be excluded from discounts due to manufacturer guidelines. Shipping options vary and customers can track their orders online. Products may be shipped to the 48 contiguous United States, Canada, APO/FPO addresses, Alaska, Hawaii, the Virgin Islands, Puerto Rico, and Guam, though restrictions apply based on location.

Some of the popular products on Petsupplies.com include a variety of items for different pet needs. For dogs, there are cozy dog beds, collars, leashes, harnesses, and a selection of toys like rope toys, KONG toys, and chew toys. The site also offers dog crates and carriers for safe transportation. For cats, cozy cat beds, cat crates, and scratchers are among the favorites. Additionally, automatic feeders, waterers, and bowls are available for both dogs and cats, ensuring pets are well-fed and hydrated. Health and wellness products, including flea and tick control, as well as grooming supplies like shampoos and brushes, are also sought after. For pet owners, there are gifts such as books, DVDs, and clothing. It's clear that Petsupplies.com caters to a wide range of pet care essentials, offering products that ensure pets are comfortable, entertained, and healthy.

The prices and costs of products on Petsupplies.com vary widely to cater to different needs and budgets. For example, dog toys start at $3.77, offering a 16% savings from the original price. The website features a Clearance Sales Event where customers can find discounts on beds, toys, collars, leashes, and more. Additionally, there is a $1.99 Flat Shipping offer on orders over $39. The site provides a range of products at competitive prices, including discounted items in the clearance section, ensuring options for both premium and budget-friendly pet supplies.